More than ever, business leaders need to understand how to engage their people in change if they are to survive and thrive in the post-lockdown world. Economic forecasters predict a deep recession and many companies know that they need to enhance their agility, productivity and capacity for innovation as a matter of urgency. That means rethinking job roles and ways of working throughout the organisation.

How can you bring your people with you? Successful change means harnessing workforce creativity and ideas in order to find new and effective solutions. It also means winning acceptance for difficult decisions.