Emotional Intelligence Programmes

“Emotional Intelligence is the practice of managing our personality to be both personally and interpersonally effective. This is achieved through the habitual practice of thinking about feeling and feeling about thinking, to guide one’s behaviour. The extent and effectiveness by which an individual does this is determined largely by their attitudes.”

From Emotional Intelligence at Work by Jolyon Maddocks, 2014

The structure, culture and productivity of an organisation depends to a great extent on the emotional intelligence (EI) of its members, in particular its leaders.

Research shows that leaders with high EI are 32% more effective at building and maintaining relationships than those with low EI. And that:

  • leaders with low EI tend to be defensive, authoritarian, hierarchical and anxious, leading to micromanagement and fear of change

  • leaders who embody trust, openness and humility tend to create organisations that show high levels of autonomy and promote new ideas

Our emotional intelligence programmes will help you to develop individual and team intelligence and behaviours.

  • We offer a suite of practical programmes for individuals, teams and leaders.

  • All programmes include an individual emotional intelligence profile analysis, leading to a personal development plan that helps to build on strengths and identify areas for improvement.

  • The ultimate aim is improved control of emotional states, whatever the situation. Details of our programmes are explained below. If you need more information, we would be delighted to explore the options with you.

Our programmes of emotional intelligence for leaders are bespoke and specific to the organisation’s needs and required outcomes. EI profiling gives each individual an indication of their current level of understanding and awareness, their strengths and areas for potential development in terms of EI.

Individuals receive a one-to-one exploration session which enables us to set goals and ongoing coaching plans to help develop EI.

An important part of our programme is the team workshops, which promote an exchange of thoughts and ideas about personal EI matters between team members. The workshops bring teams together around a greater sense of mutual understanding.

Find out more

A CPD accredited online programme that introduces emotional intelligence as a concept and provides a plan of development for your own individual EI.

It gives you a good foundation on which to build your awareness and increase your understanding of the relevance of EI. It does this by

  • providing the context of EI within Workplace Innovation focused organisations.
  • Revealing the importance of EI and the impact a culture of development can have on an organisation
  • providing an overview of EI at an individual, team and organisational level

What you’ll experience:

  • you’ll develop an understanding of the basics of EI and its context within Workplace Innovation
  • you’ll explore the top 3 strengths and development areas of your personal EI
  • you’ll create and develop a plan for how you’ll improve your EI

What’s included:

  • PSI Emotional Intelligence Snapshot Profile
  • Profile exploration session including development of a plan moving forward
  • Online content and related assessment questions
  • A live webinar to support and embed the concepts

Who is it for?

Individuals at all levels

Duration

Approximately a month depending on how quickly you can engage with the content and book sessions. 1 hour profile exploration session online, 20 – 30 mins for the initial PSI questionnaire. 1.5 hrs live webinar. The online content and assessment we estimate about 10 hrs of work.

Where: Online

Cost: £430 each person

Please contact us to discuss numbers of people in your team as group discounts are available. Excluding travel expenses.

If you’re looking to develop your individual EI this full profile assesses all 16 EI strengths and development areas and produces a personalised report. It will alert you to those areas that you can develop and you’ll leave the session with a plan.

Often used as a bolt-on to our other programmes, it includes a full PSI Executive profile and a 1.5-hour one-to-one exploration session. The report provides extensive information and suggestions.

What you’ll experience:

  • You’ll receive an in-depth assessment with scores for each of 16 aspects of EI. A full report with information on each aspect and suggestions for how to develop particular elements.
  • Working with the support of an assigned coach, you’ll create a plan to strengthen those areas for development identified in your assessment report. (Additional coaching sessions can be added if requested. This will incur an extra cost)

What’s included:

  • PSI Emotional Intelligence Executive report
  • Profile exploration session including development of a plan moving forward

Who is it for?

Any individuals at all levels

Duration: 1.5 hour profile exploration session, 20 – 30 mins for the initial PSI questionnaire.

Where: Online or in person.

Cost: £280 each person

Please contact us to discuss numbers of people in your team as group discounts are available. Excluding travel expenses.

If you’re looking to build a climate of EI in your team or organisation then an introduction to EI could be your first step. It’s a half-day session in which we introduce your team to the basics and encourage them to share and explore their own snapshot profiles engaging in peer-to-peer coaching. We encourage this support and coaching to continue after the session.

Anyone can be engaged in this programme and we would encourage all levels of a team to be included in the same session.

A PSI snapshot profile includes the top 3 strengths and 3 development areas, and includes associated suggestions on how you can develop your EI.

What your team will experience:

  • A greater understanding and awareness of Emotional Intelligence – why it is important to ourselves and our organisations.
  • A guided exploration of the important elements of EI and the benefits of developing their EI.
  • How to develop their skills in peer to peer coaching.

What is included:

  • PSI Emotional Intelligence Snapshot report for each individual
  • Content and exercises around the basics of EI
  • Peer to peer coaching session
  • A plan to develop their EI to take away and work on

Who is it for?

Any individuals at all levels.

Duration: 20 – 30 mins for the initial PSI questionnaire for each individual. 4-hour workshop.

Where: Online or in person.

Cost: Groups of up to 12 participants – £1600

Additional participants £120 each. Workshop cost is fixed up to 12 people, for more than 12 people please contact us to discuss. Excluding travel expenses.

Emotional Intelligence is important for managers and how they work with individuals and teams. We all understand that managers can impact the culture of their teams, their performance and effectiveness.

It’s therefore crucial that we work with managers to maximise EI so they can manage relationships effectively within the team. The workshop includes an introduction to EI and will provide support and guidance on its importance in managing people and teams.

What your team will experience:

  • A greater understanding and awareness of EI – why it’s important to ourselves and our organisations and its importance for managers
  • They will explore the important elements of EI and how they can benefit from developing their EI individually, but also in the context of managing people and teams
  • They will experience and develop their skills in group sharing and coaching.

What’s included:

  • 1-day workshop
  • PSI Narrative profiles for each participant
  • 1-hr profile exploration session for each individual
  • Facilitated sharing and group coaching within the workshop
  • A plan and support moving forward with their EI

Who is it for?

A group or team of individuals at all levels who are managing or will be managing people.

Duration: 8-hour workshop (online or in person), 20 – 30 mins per person for the initial PSI questionnaire, 1 hour profiling session per person.

Where: Online or in person.

Cost: From £3,675 for 12 individuals, including profile cost.

Workshop cost is fixed up to 12 people, for more than 12 people please contact us to discuss. Excluding travel expenses.

All our programmes can be developed and adapted depending on the challenges and needs that you are experiencing.

Please contact us to discuss what the right programme is for you or your organisation.

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Natalie Wilkie

Natalie Wilkie

Senior Workplace Innovation Practitioner
and Emotional Intelligence Specialist


Natalie is an organisational development specialist with Workplace Innovation Europe CLG. She focuses on building the emotional intelligence of leaders and teams in ways that make an impact at a fundamental level to the performance and engagement of people throughout the business, and is also a qualified and accredited psychotherapist. Natalie also brings particular experience of transformation, change, organisational cultures and innovation. Natalie recently worked at the Met Office, leading the Innovation Culture Team and heading up organisational development for the Transformation and Efficiency project.

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