Emotional Intelligence Programmes

What is Emotional Intelligence?

“Emotional Intelligence is the practice of managing our personality to be both personally and interpersonally effective. This is achieved through the habitual practice of thinking about feeling and feeling about thinking, to guide one’s behaviour. The extent and effectiveness by which an individual does this is determined largely by their attitudes.”

From Emotional Intelligence at Work by Jolyon Maddocks, 2014

How we use Emotional Intelligence?

We have extensive experience of incorporating emotional intelligence into our Workplace Innovation programmes. We offer bespoke programmes that work for your teams needs and size that connect to our Workplace Innovation action plans. This supports transformation by providing a bedrock of the fundamental attitudes that are needed to make positive change happen. We find that the Emotional Intelligence programmes really support the change we are encouraging and companies have benefited greatly from this work leading to significant and often surprising shifts with individuals and teams.

Using individual profiling work, group workshops and coaching we encourage people to see others differently and to a deeper level of understanding of each other. Developing leaders in particular increasing their emotional intelligence skills and leading them to a whole new level of self awareness that transforms the way they view themselves and others creates a climate of positive and supportive behaviours.

Increased performance, better physical and mental health, greater engagement and less turnover of staff and leaders are more likely to create a positive climate when they have higher emotional intelligence.

We find through our work that mental health issues are often highlighted and we can direct people to sources of support if necessary. Often the people we might view as difficult or tricky are usually struggling with some things that we can support and help them with to reverse and turn around.

Research shows that leaders with high EI are 32% more effective at building and maintaining relationships than those with low EI. And that:

  • leaders with low EI tend to be defensive, authoritarian, hierarchical and anxious, leading to micromanagement and fear of change

  • leaders who embody trust, openness and humility tend to create organisations that show high levels of autonomy and promote new ideas

What we offer?

We offer the emotional intelligence programmes as stand alone or via your Workplace Innovation programme and would be very happy to talk to you about making them bespoke for your organisation.

We can offer full programmes for leaders a mixture of individual profiling with coaching, workshops and group coaching. And we can offer programmes for individuals including our new Introduction to Emotional Intelligence at Work Course which offers one to one profiling, live webinar, coaching support, online content and you also receive CPD credits. Or we can do some simple profiling and coaching for individuals.

Contact us to discuss what would be most appropriate for you in the context of your situation and organisation.

Contact Us

A CPD accredited online programme that introduces emotional intelligence as a concept and provides a plan of development for your own individual EI.

It gives you a good foundation on which to build your awareness and increase your understanding of the relevance of EI. It does this by

  • providing the context of EI within Workplace Innovation focused organisations.
  • Revealing the importance of EI and the impact a culture of development can have on an organisation
  • providing an overview of EI at an individual, team and organisational level

What you’ll experience:

  • you’ll develop an understanding of the basics of EI and its context within Workplace Innovation
  • you’ll explore the top 3 strengths and development areas of your personal EI
  • you’ll create and develop a plan for how you’ll improve your EI

What’s included:

  • PSI Emotional Intelligence Snapshot Profile
  • Profile exploration session including development of a plan moving forward
  • Online content and related assessment questions
  • A live webinar to support and embed the concepts

Who is it for?

Individuals at all levels


Approximately a month depending on how quickly you can engage with the content and book sessions. 1 hour profile exploration session online, 20 – 30 mins for the initial PSI questionnaire. 1.5 hrs live webinar. The online content and assessment we estimate about 10 hrs of work.

Where: Online

Cost: £430 each person

Please contact us to discuss numbers of people in your team as group discounts are available. Excluding travel expenses.

Find out more

If you’re looking to develop your individual EI this full profile assesses all 16 EI strengths and development areas and produces a personalised report. It will alert you to those areas that you can develop and you’ll leave the session with a plan.

Often used as a bolt-on to our other programmes, it includes a full PSI Executive profile and a 1.5-hour one-to-one exploration session. The report provides extensive information and suggestions.

What you’ll experience:

  • You’ll receive an in-depth assessment with scores for each of 16 aspects of EI. A full report with information on each aspect and suggestions for how to develop particular elements.
  • Working with the support of an assigned coach, you’ll create a plan to strengthen those areas for development identified in your assessment report. (Additional coaching sessions can be added if requested. This will incur an extra cost)

What’s included:

  • PSI Emotional Intelligence Executive report
  • Profile exploration session including development of a plan moving forward

Who is it for?

Any individuals at all levels

Duration: 1.5 hour profile exploration session, 20 – 30 mins for the initial PSI questionnaire.

Where: Online or in person.

Cost: £280 each person

Please contact us to discuss numbers of people in your team as group discounts are available. Excluding travel expenses.

If you’re looking to build a climate of EI in your team or organisation then an introduction to EI could be your first step. It’s a half-day session in which we introduce your team to the basics and encourage them to share and explore their own snapshot profiles engaging in peer-to-peer coaching. We encourage this support and coaching to continue after the session.

Anyone can be engaged in this programme and we would encourage all levels of a team to be included in the same session.

A PSI snapshot profile includes the top 3 strengths and 3 development areas, and includes associated suggestions on how you can develop your EI.

What your team will experience:

  • A greater understanding and awareness of Emotional Intelligence – why it is important to ourselves and our organisations.
  • A guided exploration of the important elements of EI and the benefits of developing their EI.
  • How to develop their skills in peer to peer coaching.

What is included:

  • PSI Emotional Intelligence Snapshot report for each individual
  • Content and exercises around the basics of EI
  • Peer to peer coaching session
  • A plan to develop their EI to take away and work on

Who is it for?

Any individuals at all levels.

Duration: 20 – 30 mins for the initial PSI questionnaire for each individual. 4-hour workshop.

Where: Online or in person.

Cost: Groups of up to 12 participants – £1600

Additional participants £120 each. Workshop cost is fixed up to 12 people, for more than 12 people please contact us to discuss. Excluding travel expenses.

What is included:

  • PSI Emotional Intelligence Executive profile
  • 1.5 hr profile session for each individual including development of a forward plan
  • 1.5 day workshop for the group

Who is it for: Leaders of an organisation, a group or team of leaders at all levels.

Duration: Varies depending on numbers and the booking of individual slots.

Where: Online or in person.

Cost: Starting from £3,120 for up to 6 leaders. Additional Individuals £450*.
* Please contact us to discuss numbers of people in your team and workshop maximum that would be appropriate. Excluding travel expenses.

Find out more

All our programmes can be developed and adapted depending on the challenges and needs that you are experiencing.

Please contact us to discuss what the right programme is for you or your organisation.

Natalie Wilkie

Natalie Wilkie

Senior Workplace Innovation Practitioner
and Emotional Intelligence Specialist

Natalie is an organisational development specialist with Workplace Innovation Europe CLG. She focuses on building the emotional intelligence of leaders and teams in ways that make an impact at a fundamental level to the performance and engagement of people throughout the business, and is also a qualified and accredited psychotherapist. Natalie also brings particular experience of transformation, change, organisational cultures and innovation. Natalie recently worked at the Met Office, leading the Innovation Culture Team and heading up organisational development for the Transformation and Efficiency project.

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