Rethinking Jobs and Leadership for the Post-COVID World
Webinar Report: 25th August 2020
Watch the webinar recording
About the event
The COVID-19 crisis offers companies a unique opportunity to renew their relationships with customers, suppliers and employees alike – and to stimulate innovative thinking about their products, services and processes that will place them ahead of the field in the post-lockdown world.
More than ever, business leaders need to understand how to engage their people in change if they are to survive and thrive in the post-lockdown world. Economic forecasters predict deep recession and many companies understand the urgent need to enhance agility, productivity and capacity for innovation. That means rethinking job roles and working practices throughout the organisation.
How can you bring your people with you? Successful change means harnessing workforce creativity and ideas to find new and effective solutions. It also means winning acceptance for difficult decisions.
- engaging employee voice in times of change;
- employee-driven innovation;
- skills development and utilisation for functional flexibility;
- enhanced use of digital technologies;
- self-management, agility and resilience.
- Learn from leading international thinking and practice
- Gain inspiration and practical insights from transformative business leaders
- Share experiences with other companies.
Participants gained valuable insights into the ways in which business leaders and their companies can position themselves for the post-COVID future, drawing on evidence-based workplace practices and the creation of pervasive and sustainable innovation cultures. The Webinar shared knowledge and experience of job redesign, skills development and utilisation, digital innovation, self-managed teams and flatter organisational structures, and how they can be achieved by harnessing employee voice, employee-driven innovation and co-created leadership.
Dorte said that this is the crisis she has been preparing for since 2009.
In 2009 she had no background in management when Dorte took over as CEO of family owned BM Silo, a Danish SME producing agricultural products. The company was in crisis, halving its workforce due to the economic climate, and its future looked uncertain. Dorte’s one stipulation was that she should run the comp any in her own way. Her vision was for BM Silo to compete through innovation led by its people.
Dorte introduced employee-led working groups to create smarter ways of working, more responsive to “what the customer would like”. Self-organised teams manage their own rosters to reflect each member’s family circumstances with the result that machine utilisation actually increased! Multi-skilling ensures that everyone is flexible across the whole production process. The result: a return to pre-2009 levels of employment, a remarkable throughput time of 3 hours from order to completion, and a profitable increase in exports from 50 – 90%.
And today, her self managed shopfloor teams have adapted production to the demands of social distancing while she focuses on renewing and strengthening relationships with customers and suppliers – leading to a growth in output despite the crisis.
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