Digital technologies enable new ways of organising and managing the entire value chain across the product life-cycle. It can form extended value creation chains linking manufacturers with their suppliers and customers, encompassing idea generation, product development, production, delivery to the end customer and eventually recycling.

Yet past experience, as well as recent evidence from across Europe, suggests that digital technologies will only generate sustainable returns on investment when they are blended with organisational and workforce development – in short, when they are designed and deployed to enhance human skills and potential rather than diminish or replace them.

These courses, delivered through our state-of-the-art Fresh Thinking Labs platform, examine the choices available to organisations in introducing digital technologies, explain how to build organisational and workforce readiness for digital innovation, and demonstrate how to engage employees in its implementation.